Returning Shipments to Vendors

When returning items, be sure to follow your internal procedures and your vendor's return policy.

  1. Navigate to the Purchase Order Items module and search for the PO containing the items you want to return.
  2. At the PO record, click Management > Shipments tab.
  3. Click Plus () > Outgoing Return Shipment.
  4. At the shipment log, click Edit, enter the Quantity for each line item you're returning, enter a Delivery Date, then click Save.
    For example, this screenshot shows a return shipment for 25 student tablets:
  5. At the confirmation dialog(s), complete the shipment.
    To keep the shipment in Pending status, click Not Yet.

Note: After the log is marked as Shipped, inventory counts will be updated.