After a return shipment arrives, you must mark it as received so the item will be logged back into inventory.
- Navigate to Menu > Order Management > Shipping Log.
- Locate and select the shipment you want to work with by browsing the list or using the Quick Search bar.
Note: You can also navigate directly to the order via Order Management > Orders and click on the Management tab, then navigate to the Shipping screen and select the shipment.
- From the shipment's detail view, click Actions > Mark Shipment as Received.
- At the confirmation dialog, click Yes.
This generates a Shipment Received notice to relevant personnel.