Receiving Returned Orders

After a return shipment arrives, you must mark it as received so the item will be logged back into inventory.

  1. Navigate to Menu > Order Management > Shipping Log.
  2. Locate and select the shipment you want to work with by browsing the list or using the Quick Search bar.
    Note: You can also navigate directly to the order via Order Management > Orders and click on the Management tab, then navigate to the Shipping screen and select the shipment.
  3. From the shipment's detail view, click Actions > Mark Shipment as Received.
  4. At the confirmation dialog, click Yes.