Glossary

A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

A

aACE 5

The premier business software suite developed by Avant Garde Information Solutions, LLC.

aACE Preferences

System settings that define functionality and behavior.

Account

A record that is used to track vendor purchasing or customer billing. Features automated recurring purchasing and billing respectively.

Activity

A time stamped notation entered in a record log that is also viewable in the Sales/Marketing tab of the related Company and/or Contact.

Alias

Non-sensitive data elements provided by OpenEdge to substitute for sensitive data elements (e.g. credit card numbers). An alias CANNOT be used to directly access financial accounts. They are part of an overall, PCI-compliant security solution to minimize or mitigate the risks from data breach threats.

Assembly Item

An item that requires building. Can track needed labor and parts. Can be used to build other assembly items.

C

Campaign

A record that tracks a specific marketing effort for profitability.

Chargeback

The fee that a bank levies on the company that initiated the charge when a customer disputes a credit card charge. In most cases, the bank returns the funds to the customer, so the return usually needs to be processed without refunding the customer a second time.

Client

The paying entity (represented by a Company record) receiving goods and/or services. The terms “client” and “customer” are used synonymously.

Comment

A time stamped notation entered in a record log.

Company

An entity that is your client or customer, vendor, or some other formal relationship. Company records are attached to transactional records (leads, orders, invoices, receipts, purchases, disbursements, etc.) and the work orders related to the transactions.

Contact

A real person. A Contact record is most often attached to a Company record.

CRM

An acronym for Customer Relationship Management.

Customer

The paying entity (represented by a Company record) receiving goods and/or services. The terms “client” and “customer” are used synonymously.

Cycle Counting

A warehouse management method where inventory counting is done in stages or cycles. There may be an annual inventory count for all items, but throughout the year smaller sets of inventory are counted (e.g. high volume items).

D

Data Set

A group of records that share one or more common criterion.

Deposit

A collection of checks and/or cash, as well as pending credit card charges, which ultimately appear in the bank account as one lump-sum credit (or addition) to the account.

Disbursement

An entry that records the outflow of funds. These records affect the accounting system.

E

EDI

Electronic Data Interchange - the exchange of business documents in a standard electronic format between business partners' computer systems.

Expense Envelope

Method used to gather receipts for purchases that will be reimbursed to a team member or will be applied to a corporate credit card.

F

FOB

Abbreviation for “free on board” (sometimes referred to as “freight on board”). This designation removes ambiguity by indicating when liability and ownership of goods are transferred from seller to buyer (i.e. whether the seller or buyer is responsible for goods that are damaged or destroyed during shipping). When a physical location is specified, the responsibility for the shipment passes from the seller to the buyer at that point.

G

GoTo Arrow

A link that opens a new window to display the related aACE record, usually located next to field titles.

I

Implementation

(Sample) The complete process of researching your business needs, designing the customized product, migrating your data, and supporting your team until they feel like experts with aACE 5.

L

Landed Cost

The total price of delivering a product to your warehouse, including the product cost, the freight fees, and any other charges (e.g. customs, duties, taxes, tariffs, insurance, currency conversion, crating, handling, payment fees, etc.). aACE's landed cost features allow you to incorporate the freight cost as part of the value of inventory (rather than an expense).

Lead

A business opportunity, whether as a new potential client or a new development with an existing customer.

O

Office

A separate location of your organization, used to store and track inventory, as well as other business details.

P

Progress Billing

A progress billing is a type of invoice designed to obtain payment for the portion of a project that has been completed to date. This kind of billing is often used for projects with longer durations (e.g. construction). This allows a contractor to obtain funding to continue operations until the project conclusion. A progress billing often includes specialiced details, such as the adjusted total contract amount, the cumulative amount of progress billings to date, the percentage of completion of the project, and the total amount remaining to be billed.

PSO

Prevent Shipping Override - This flag interrupts the default process of updating an order's initial shipping cost estimate to match the actual cost incurred. When you mark this flag on an order, aACE will not change the shipping cost you manually entered.

R

Recurring transaction

A transaction you schedule to repeat at pre-determined intervals.

T

Task Group

A checklist of actions that must be done. You create the checklist from certain line item codes, then attach the checklist (i.e. the task group) to another record. When that record is used, the system generates and schedules the list of tasks.

Token

Non-sensitive data elements provided by OpenEdge to substitute for sensitive data elements (e.g. credit card numbers). Tokens CANNOT be used to directly access financial accounts. They are part of an overall, PCI-compliant security solution to minimize or mitigate the risks from data breach threats.