Some Microsoft Outlook users encounter an error message when sending emails from aACE:
Resolving the Issue
To avoid this error, ensure that your Outlook bit-version matches the version of FileMaker you use for aACE.
- The 64-bit version of FileMaker works with the 64-bit versions of Microsoft Office (e.g. Outlook).
Note: FileMaker Pro 19 only comes in the 64-bit version. If you have been using the 32-bit version of MS Office, you must uninstall that version, then install the 64-bit version to sync up both applications.
- The 32-bit versions of FileMaker and Microsoft Office/Outlook also appear to work, but are not guaranteed.
Note: If you are currently running 32-bit versions of FileMaker and Microsoft Office applications, and the error persists, your installation of FileMaker may have been corrupted and need to be re-installed.
- If you are running the "New Outlook" 16 for Mac and aACE will not open draft emails, try downgrading your version of Outlook to the previous version.