You may need to issue a credit against an order because of a return, a price adjustment, an order cancellation, or any number of other reasons.
- Locate the needed invoice.
- At the detail view, click Actions > Credit/Adjust Invoice > Adjust.
aACE creates a Credit / Adjustment invoice, automatically crediting all the original items on the initial invoice.
- Edit the items to reflect the appropriate credit entry.
- Click Save and Open.
The adjustment invoice should reflect the amount of the customer credit and will be automatically closed. This credit can then be applied as a payment against other open invoices or it can be refunded to the customer.