Voiding a Shipment

Alert: If you void a shipment related to a closed order, the order will automatically re-open. Be sure to review the related order and take appropriate steps for fulfillment.

1. Navigate to Order Management > Orders. 
2. Use the Quick Search bar to locate the order related to the shipment.
   Note: You can also navigate to Order Management > Shipping Log, then search for the shipment.
3. On the detail view, click the Management tab.
4. Click the Shipping tab. 
5. In the menu bar, click Actions > Mark Shipment as Void.
6. In the confirmation box, click Void.