- Navigate to Menu > Order Management > Shipping Log.
- Click New > Incoming.
- Select the company from which the shipment came in the Company field.
All open items appear in the Packing List section.
- Enter the actual quantities received for each item in the shipment, then fill in any other necessary fields.
- Click Save.
- At the confirmation dialog, click Yes to mark the shipment as received.
To save the record in pending state, click Not Yet.
Once a shipment is marked as received and the inventory balances are updated, all orders with items that are backordered will update with new shipments ready for processing.